These are the general terms and conditions ("Terms") governing your access and use of the content and services offered to you on this Internet site ("Site") (whether accessed by you on the web, by WAP or on a PDA) (collectively, the "Service" or "Services"). This Site and the Services are operated by or on behalf of Omani Qatari Telecommunications Company SAOG ("Ooredoo"). Any reference to "you" and "yours" refers to you, the user of the Service.
Please read these terms carefully. The Service is based in Oman, aimed at Oman residents and intended for access and use by Oman residents only. The use of some of the Services may be restricted to certain customers or customer groups (for example, customers subscribed to Ooredoo network). You shall be informed about any such restrictions before or during subscription for a particular service. Your access and use of the Service and any information and services provided by us as part of or via the Service is subject to these Terms (which include any directions and guidelines given by us on the Service from time to time) without modification by you. We may change these Terms from time to time, provided such changes are reasonable and where possible, we will provide advance notice of major changes to the Service and any changes to the Terms and Conditions on Ooredoo.om. By accessing the Service (with or without registering for the Service) you accept that you are bound by the current Terms on the Service at the time of your access. You should therefore check these Terms each time you use any of the Services.
Usernames and passwords
You agree to provide true, accurate, current and complete information in all fields indicated as compulsory
when registering for the Service. Following registration, you will be issued with a password to access the
Service and any pages for which registration is required. You are responsible for all actions that take
place as a result of access to the Service via your password. It is your responsibility to ensure the
security of your password and the device that you use to access the Service. You accept that a breach
of these Terms by anyone to whom you disclose your password will be treated as a breach by you.
In the event that your password becomes known to any unauthorised user you will immediately notify
us of such failure or error. We reserve the right to change your password and account name at any time in our sole and absolute discretion. You agree to notify us immediately of any changes to or mistakes in your registration details by amending them using the My Profile option. For certain Services you may be required to choose a user name and a password. For any of the Services:
The user name you choose must not be obscene, threatening, menacing, racist, offensive, derogatory, defamatory or in violation of any intellectual property or proprietary rights of any third party; and
• If we consider in our sole and absolute discretion that the user name selected by you is inappropriate, we reserve the right to reject and prevent your use of such user name at any time with or without notice to you. We may change your password and username from time to time and we will notify you of any changes by using the contact details that you have provided to us.
Your use of the services
All copyright, trademarks, patents and other intellectual property rights in any material or content
(including without limitation software, data, applications, information, text, photographs, music,
sound, videos, graphics, logos, symbols, artwork and other material or moving images) contained
in or accessible via the Services ("Content") is either owned by us or has been licensed to us
by the rights owner(s) for use as part of the Services. You are only allowed to use the Services
as set out in these Terms. If you wish to do anything else with any of the Content, you must first
obtain the written permission of the owner of the rights in that material. All rights are expressly reserved. We grant you a non-exclusive, non-transferable right to view and use the Service and the Content via your PC, mobile telephone or other access device for private, non-commercial purposes only and subject to your strict compliance with these Terms. You may copy the Content in an unchanged form for private use on your own PC, mobile phone or other access device if and to the extent that such copying is required for the proper use of the Service or the Content and such copying is permitted by the copyright owner. You shall not be entitled in respect of any Content (wholly or partly):
1. To pass it on to third parties or to allow third parties to access it unless and to the extent expressly permitted; or
2. To change, edit, modify, reformat or adapt it in any other way.
You should notify us immediately if you become aware of any unauthorised use or copying of any Content or any part of the Services or any unauthorised access to or other unauthorised activity in connection with the Services. You hereby grant us a perpetual, irrevocable, royalty-free, world-wide licence to reproduce, transfer, modify, adapt and / or publish any Content provided by you to us by email or otherwise on the Service as we see fit and without notice to you, unless you have indicated otherwise in such communication.
If you are a Ooredoo customer, myaccount offers you the opportunity to view your bills and manage your account on-line. You will automatically be registered for this Service whenever you purchase a Ooredoo SIM-card. There is no additional charge for this Service, and itemised billing is provided free of charge. You will be able to access all of your bills for the last six months at any time (of which the last three months will be itemised). This Service may not be available to employees of corporate customers.
The Internet and third party websites - Disclaimer
You acknowledge that we are unable to exercise control over the security or
subject matter of third party content transmitted or accessible via the Service and we exclude
all liability of any kind for the transmission or reception of illegal or unlawful content.
The Services may be used by you to link to other web sites, resources and / or communications
networks. We accept no responsibility for their content or services, or otherwise in respect of these. We endeavour to ensure the security of your communications; however your communications pass over third party networks over which we have no control. There is a risk that your communications may be unlawfully intercepted or accessed by those other than the intended recipient. The Internet is not a secure environment. Unwanted programs or material may be downloaded without your knowledge, which may give unauthorised persons access to information stored on your PC or mobile phone. These programs may perform actions that you have not authorised, possibly without your knowledge. We accept no liability for any loss or damage resulting from your use of the Internet and/or third party web sites or content accessed via the Service.
Fair Usage Policy
We have determined that our ability to provide good service may be impaired when a customer uses a service excessively. Accordingly, to ensure the fair allocation of network resources for all our customers, we reserve the right to restrict your usage or migrate you to an alternative plan, if your usage is significantly at variance to typical usage by our other customers for the service in question. We will only do this in exceptional circumstances and we will make reasonable efforts to contact you before doing so.
The word or mark "Ooredoo" however represented, including stylised representations, all associated logos and symbols, and combinations of any of the foregoing with another word or mark, are the trademarks of Ooredoo. You shall only make fair use of the trademarks and will not use them:
As or as part of your own trademarks;
In a manner which is likely to cause confusion;
To identify offers to which they do not relate;
To imply endorsement or otherwise of offers and services to which they do not relate; or in any manner which does or may cause damage to the reputation of any of the above-mentioned companies.
We may delay enforcing our rights under these Terms and Conditions without losing them.
You agree that we may sub-contract the performance of any of our obligations or may assign these Terms or any of our rights or obligations without giving you notice.
You undertake not to assign, re-sell or in any other way transfer your rights or obligations under these Terms.
You agree that we may at any time delete partial and/or incomplete user registrations.
We will not be liable to you for any breach of these Terms, which arises because of any circumstances that we cannot reasonably be expected to control.
You agree that no joint venture, partnership, employment or agency relationship exists between you and us as a result of these Terms or use of this Service.
If any part of these Terms is determined to be legally invalid or unenforceable, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms shall continue in effect.
You acknowledge and agree that in entering into these Terms you do not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether party to these Terms or not) other than as expressly set out in these Terms as a warranty. Nothing in these Terms shall, however, operate to limit or exclude any liability for fraud.
Ooredoo reserves the right at all times to disclose any information as Ooredoo deems necessary to satisfy any applicable law, regulation, legal process or governmental request.
These Terms shall be governed and interpreted in accordance with Oman law and you and we both consent to the non-exclusive jurisdiction of the Oman courts.
The general terms and conditions of the Ooredoo Services shall also apply when using the Services if you have a GSM on the Ooredoo network.